Shipping and Delivery

We understand at Guanabana that you want your order fast! That's why we offer the following delivery methods.

FREE EXPRESS SHIPPING ON ALL AUSTRALIAN ORDERS OVER $150

SHIPPING

Australia – Orders over $150 AUD – FREE Express Shipping

  • Express Shipping within Australia 1 to 2 days delivery 
  • Australian Orders over $150 AUD - FREE Express Shipping
  • Aus delivery 1-2 business days - Metro (excludes weekends and public holidays). Next day shipping for order's placed before 1pm (AEST).

Australia – Orders under $150 AUD – Express Shipping $9.95

  • Australian Orders under $150 AUD - Flat Rate $9.95 AUD Express Shipping
  • Express Shipping within Australia 1 to 2 days delivery
  • Aus delivery 1-2 business days - Metro (excludes weekends and public holidays).
  • Next day shipping for order's placed before 1pm (AEST).

New Zealand – Free delivery for orders over $200 AUD

  • DHL Express Shipping in New Zealand
  • Orders over $200 AUD - FREE Express Shipping
  • Orders under $200 AUD - Flat Rate $20 AUD Express Shipping
  • Delivery 2-5 business days - Metro (excludes weekends and public holidays).
  • Please prices are listed Australian dollars including shipping.

Worldwide – Free delivery for orders over $300 AUD

  • DHL Express Shipping International
  • Orders over $300 AUD - FREE Express Shipping
  • Orders under $300 AUD - Flat Rate Express Shipping $30 AUD
  • Delivery 2-5 business days Metro (excludes weekends and public holidays).
  • International shipping costs do not include any import duties or taxes you may incur.
  • Please note all prices are listed Australian dollars including shipping. 

 

Please note: that all product prices indicated and payments made on this site are in Australian Dollar currency. All prices include GST, and other taxes and duty where relevant.

 

SHIPPING POLICY

  • All orders are shipped within 24hrs of receiving order.
  • The delivery times provided are estimates only.
  • Please ensure a street address and phone number is supplied. Please ensure you enter the correct delivery address. Guanabana can not be held responsible for incorrectly entered delivery addresses.
  • Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately.

All local customs, import duties and fees are to be paid by the recipient of the parcel. Orders cannot be returned to sender and Guanabana will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Guanabana will not be held responsible for any loss of funds as a result of this occurrence.